Does Nationwide have a technical problem? If you have problems with Nationwide in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at Nationwide with the following services:
| Date | Number of reports |
|---|---|
| 2026-01-14 | 3 |
| 2026-01-09 | 1 |
| 2026-01-04 | 1 |
| 2026-01-02 | 2 |
| 2025-12-30 | 1 |
| 2025-12-29 | 1 |
Not receiving one time passcode to make a payment.
Standing order not received by recipient
Won’t let me login to online banking in the app
unable to make payments from flex to credit card as it states" no payments due" which is incorrect.
I am not receiving my one time password on my mobile to get into internet banking as I usually do. I have tried 4 times, then used my card reader, but this failed too,
i cannot log in to my bank account again today28/11/25
I cannot log in to my nationwide account today 27/11/25
I try to login and get as far as requesting the code by text to my mobile phone . I am not receiving a text giving me the 3 digits i need to access my accounts
cant login
text code for loggin in are not coming through