Does Ocado have a technical problem? If you have problems with Ocado in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at Ocado with the following services:
| Date | Number of reports |
|---|---|
| 2025-09-26 | 14 |
| 2025-09-22 | 1 |
| 2025-08-22 | 1 |
| 2025-08-11 | 1 |
| 2025-07-27 | 1 |
| 2025-07-21 | 1 |
Can’t access order
Can’t log in
Any access on internet Can't therefore place order
Can't get into my Ocado account
app says no connection but I am connected fine to the internet. favourites are empty, cannot order or veiw anything
No log in working
Won't accept login details
Cannot add anything to order
Unable to access website, just a blank screen, or contact customer services by phone
cant access the website
