Does British Gas have a technical problem? If you have problems with British Gas in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at British Gas with the following services:
| Date | Number of reports |
|---|---|
| 2026-05-18 | 2 |
| 2026-05-14 | 1 |
| 2026-05-08 | 1 |
| 2026-05-01 | 1 |
| 2026-04-22 | 4 |
| 2026-04-18 | 1 |
Trying to enter meter reading
i received an email and was requestedto submit a meter reading when i pressed to do so an error 403 cam eup was no use refreshing
Cannot access the website
Cannot access British Gas login or website
Still not possible to enter meter reading
I have just switched to British Gas. I received an email asking me to create an online account and submit an up to date meter reading with a link to do so. I have been trying since 27th Jan and just keep getting the message 'Sorry, we're having technical problems at the moment. We're unable to process your request right now, Please try again later.'
Cant access the website.
Page not loading
Trying to switch to fixed rate tariff but surprise surprise the page won't work
Technical problems daily cannot read statement
