Does British Gas have a technical problem? If you have problems with British Gas in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at British Gas with the following services:
| Date | Number of reports |
|---|---|
| 2026-02-12 | 1 |
| 2026-02-06 | 1 |
| 2026-02-05 | 1 |
| 2026-01-31 | 2 |
| 2026-01-23 | 1 |
| 2026-01-13 | 1 |
I have just switched to British Gas. I received an email asking me to create an online account and submit an up to date meter reading with a link to do so. I have been trying since 27th Jan and just keep getting the message 'Sorry, we're having technical problems at the moment. We're unable to process your request right now, Please try again later.'
Cant access the website.
Page not loading
Trying to switch to fixed rate tariff but surprise surprise the page won't work
Technical problems daily cannot read statement
Not able to get at statement accounts
Can’t get online at all.
Cannot reach any page on British Gas. Just constantly get message below. This started yesterday and continues today. Not experiencing any problems on any other websites.
Technical issues on website - cannot send meter reading.
can't login to my account on British Gas website. it's not advancing after submitting email and password. tried resetting password but it just did the same.
