Does British Gas have a technical problem? If you have problems with British Gas in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at British Gas with the following services:
| Date | Number of reports |
|---|---|
| 2026-01-01 | 1 |
| 2025-12-31 | 1 |
| 2025-12-15 | 1 |
| 2025-12-01 | 2 |
| 2025-11-06 | 1 |
| 2025-11-04 | 1 |
Trying to switch to fixed rate tariff but surprise surprise the page won't work
Technical problems daily cannot read statement
Not able to get at statement accounts
Can’t get online at all.
Cannot reach any page on British Gas. Just constantly get message below. This started yesterday and continues today. Not experiencing any problems on any other websites.
Technical issues on website - cannot send meter reading.
can't login to my account on British Gas website. it's not advancing after submitting email and password. tried resetting password but it just did the same.
Every time i try to login and send a meter reading there is technical issues
cannot submit a meter reading for 2 days now
when trying to access my account is says my account has been disabled and I need to reset my password. when i do so i get an error message
