Does BT have a technical problem? If you have problems with BT in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at BT with the following services:
| Date | Number of reports |
|---|---|
| 2026-05-18 | 3 |
| 2026-05-17 | 1 |
| 2026-05-16 | 1 |
| 2026-05-15 | 5 |
| 2026-05-14 | 2 |
| 2026-05-13 | 4 |
Can’t use email
Web page not available on Google. Access via the app not available. Link from BT email about Norton protection brings a "we're launching something new" page.
Unable to access my bt account details
Unable to log in to My BT account
Cannot login to my account after update
email login
unable to access the MY BT account
I was researching my account on My BT but logged out by mistake and now it just says 'Access Denied'
Code does not come
Can’t login to my BT account
