Does BT have a technical problem? If you have problems with BT in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at BT with the following services:
| Date | Number of reports |
|---|---|
| 2026-08-06 | 1 |
| 2026-08-04 | 1 |
| 2026-08-01 | 1 |
| 2026-07-27 | 1 |
| 2026-07-24 | 3 |
| 2026-07-22 | 1 |
You can enter the email address and password correctly but the page does not load and you get OOPS, Unexpected Error and a red triangle. Infuriating, as the details entered are CORRECT!
cannot log in
I am unable to log into My BT Business Account
Rejecting correct password
log in page keeps switching between two options
My BT account keeps saying 'Something is wrong, try again later' this has been ongoing for weeks now
Unable to pay bills or download invoices
when I log in but cannot see my bills as it says I need to log into EE account. My broadband etc is with BT
Cannot send emails due to 'experiencing a problem 'with BT our end- try later. This has happened since Friday morning and still not able to send!
unable to access email account, the login info is jumping about
