Does BT have a technical problem? If you have problems with BT in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at BT with the following services:
| Date | Number of reports |
|---|---|
| 2026-05-29 | 4 |
| 2026-05-28 | 1 |
| 2026-05-27 | 2 |
| 2026-05-22 | 1 |
| 2026-05-20 | 1 |
| 2026-05-18 | 3 |
Can't log into email account, 6 figure passcodes not recognised, now says locked out for 20 mins, been like that for 5 hours now.
email log in
Unable to log on to emails
Not able to access my account
Unable to logon
Cannot access MyBT and landline currently blocking all incoming calls
Can’t use email
Web page not available on Google. Access via the app not available. Link from BT email about Norton protection brings a "we're launching something new" page.
Unable to access my bt account details
Unable to log in to My BT account
