Does Royal Mail have a technical problem? If you have problems with Royal Mail in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at Royal Mail with the following services:
| Date | Number of reports |
|---|---|
| 2025-11-24 | 1 |
| 2025-11-21 | 1 |
| 2025-11-14 | 1 |
| 2025-11-11 | 1 |
| 2025-11-07 | 1 |
| 2025-11-06 | 3 |
unable to log in to royal mail to purchase postage labels.
Unable to book redelivery, error message saying the there is a problem and to try later. I've been getting the same message since tuesday 4/11, both in website and app. On the phone after taking my details by automated system I got transferred to a person BUT after waiting 30 minutes in the queue, I gave up. That was Wednesday 5th and Thursday 6th November 2025.
Multiple tracking failures
saying theres a problem and cannot track letter
Won’t log me in
App issue