Does Virgin Media have a technical problem? If you have problems with Virgin Media in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at Virgin Media with the following services:
| Date | Number of reports |
|---|---|
| 2026-05-09 | 1 |
| 2026-05-08 | 2 |
| 2026-05-07 | 1 |
| 2026-05-06 | 1 |
| 2026-05-05 | 1 |
| 2026-05-04 | 5 |
No phone line
Slow as hell
consistent intermitent connection, sporadicley dropping out. (a fully wired connection using cat7 cable less than 10M from the hub, all connection double checked and secured and hub power cycled)
virgin media is the worst broadband and wifi you will ever get
All services, Broadband Internet, TV and landline down since yesterday and service page indicates no planned work in the area
This reporting box keeps failing with the following message 'company.messages.error_length' as the error message that I need to enter in the error message box is too long. If I try to delete part of the message then the report crashes out.
VM Connect failing. error message 'Sorry, something’s gone wrong! We’re having some technical issues. Please try again in 10 mins' NOTE message box below will not accept this message as its to long
Trying to redeem Netflix package continually get 'Sorry, something’s gone wrong! We’re having some technical issues. Please try again later.' message
No Internet connection or constantly intermittent
Intermittent loss of broadband multiple times a day. Regular loss of broadband between 10pm and 11pm every night.