Does First Direct have a technical problem? If you have problems with First Direct in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at First Direct with the following services:
| Date | Number of reports |
|---|---|
| 2026-07-27 | 1 |
| 2026-07-17 | 1 |
| 2026-07-16 | 1 |
| 2026-06-28 | 1 |
| 2026-06-27 | 5 |
| 2025-10-28 | 1 |
Cannot log on - says it’s you not me.
App won't open
App is not functioning Cant log on to website for online banking
Service unavailable - We're really sorry, this service isn't currently available - please try again later
App not working
Can’t ligin
