Does Asda have a technical problem? If you have problems with Asda in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at Asda with the following services:
| Date | Number of reports |
|---|---|
| 2025-12-05 | 5 |
| 2025-12-02 | 2 |
| 2025-12-01 | 1 |
| 2025-11-25 | 2 |
| 2025-11-23 | 2 |
| 2025-11-22 | 1 |
500 Internal Server Error cloudflare message on app and website on different browsers
unable to log in
Continuously getting 'sorry, something went wrong'. This has now been happening for the past 2 weeks, and clearly nothing as been done to correct it. I contacted Asda last week, which proved to be pointless as the person didn't know what was wrong either. I work for a business providing support to nursery-junior children at schools, and they need breakfast club orders every week.
cannot amend existing order online or via the app - driving me crazy!
Unable to check out order after amending
unable to login at all
website not working
cannot open your site, need to amend order for tomorrows delivery.
unable to shop for food items, ie pork sausages are available but no steak or beef sausages or lorne options are being shown.
Cannot checkout basket