Does Asda have a technical problem? If you have problems with Asda in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at Asda with the following services:
| Date | Number of reports |
|---|---|
| 2025-10-20 | 1 |
| 2025-10-18 | 1 |
| 2025-10-15 | 1 |
| 2025-10-05 | 2 |
| 2025-09-24 | 1 |
| 2025-09-11 | 2 |
unable to shop for food items, ie pork sausages are available but no steak or beef sausages or lorne options are being shown.
Cannot checkout basket
Placed an online order for groceries, and the payment was processed (pending) On the day of delivery, no payment could be taken even though ASDA had the pending amount.
Says can't take payment,
Accepted online order but now texted could not set up payment
Unable to amend orders
Can complete online purchase issue with taking online payments since yesterday same today...
For over a week now I cannot login using computer both desktop and laptops. Can login with the app using android tablet - which not what I want to use.
Can't complete checkout
Cannot amend an order and checkout and my order is due to be delivered tomorrow
