Does John Lewis have a technical problem? If you have problems with John Lewis in the areas of internet, website, mobile apps or login, please report it here.
| Date | Number of reports |
|---|---|
| 2026-08-22 | 1 |
| 2026-08-10 | 1 |
| 2026-06-16 | 1 |
| 2026-05-07 | 1 |
| 2026-01-28 | 1 |
| 2025-11-10 | 2 |
Website and app report issues finding order records. Chat bot advises that there is an app due and to try again later
Can’t remove items from basket so I can checkout. Been trying over several days
