Does John Lewis have a technical problem? If you have problems with John Lewis in the areas of internet, website, mobile apps or login, please report it here.
| Date | Number of reports |
|---|---|
| 2025-11-10 | 2 |
| 2025-11-05 | 1 |
| 2025-10-29 | 1 |
| 2025-10-16 | 1 |
| 2025-10-08 | 1 |
| 2025-08-19 | 1 |
Can’t remove items from basket so I can checkout. Been trying over several days
Can't make purchase
orders not loading on app or web account. Cannot arrange a return or view present or previous orders.
No visuals in any department/section of John Lewis on signing in.
