Does Octopus Energy have a technical problem? If you have problems with Octopus Energy in the areas of internet, website, mobile apps or login, please report it here.
| Date | Number of reports |
|---|---|
| 2026-07-31 | 1 |
| 2026-07-29 | 1 |
| 2026-07-28 | 1 |
| 2026-07-27 | 4 |
| 2026-07-22 | 1 |
| 2026-07-21 | 2 |
web page hangs after sign in
UNABLE TO LOGIN
Cannot log in
Will not display site, shows: "The connection for this site is not secure octopus.energy sent an invalid response."
My login and password seem to be accepted but nothing loads, just a dark blank screen, with nothing happening. Is it only happening to older smartphones?
Unable to submit meter readings , Is this because of the energy prices going up today , Forcing you to have a smart meter