Does Octopus Energy have a technical problem? If you have problems with Octopus Energy in the areas of internet, website, mobile apps or login, please report it here.
Most users reported problems at Octopus Energy with the following services:
| Date | Number of reports |
|---|---|
| 2026-07-22 | 1 |
| 2026-07-21 | 2 |
| 2026-07-20 | 1 |
| 2026-07-17 | 1 |
| 2026-07-14 | 1 |
| 2026-07-03 | 1 |
Cannot log in
Will not display site, shows: "The connection for this site is not secure octopus.energy sent an invalid response."
My login and password seem to be accepted but nothing loads, just a dark blank screen, with nothing happening. Is it only happening to older smartphones?
Unable to submit meter readings , Is this because of the energy prices going up today , Forcing you to have a smart meter
Attempting to confirm meter readings have been accepted
unable to send meter reading
Unable to log on
